Canadian Community College

Community and Social Support Worker Diploma Program (CSSW)

1040 Hours, 52 Weeks

1040 Hours, 58 Weeks

Students should be prepared to complete 2–3 hours every day outside of the classroom.

About

Program Overview

The Community & Social Support Worker Diploma offered at Canadian Community College equips students with practical knowledge and professional skills to work in community services, outreach programs, social support environments, and mental health settings.

Community support services

Mental health and awareness

Interviewing and counseling skills

Communication and crisis support

Case management fundamentals

FACULTIES

Program Highlights

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1040-Hour Diploma Program

Full-Time & Part-Time Study Options

In-Class, Online & Hybrid Delivery

Includes Practicum Experience

Monthly Intakes Available

Industry-Relevant Curriculum

Recognized for Excellence and Regulatory Compliance

Canadian Community College is proudly recognized by the B.C. Private Training Institutions Branch (PTIB), demonstrating our commitment to delivering quality education that meets provincial standards for private post-secondary institutions in British Columbia.

WHY CCC?

Career Opportunities

Graduates of this program may pursue rewarding entry-level careers across community services, social support organizations, residential care settings, and outreach programs. Graduates may pursue entry-level roles such as:

Community Support Worker

Social Service Worker

Addictions Support Worker

Residential Support Worker

Important Notice

Canadian Community College is a designated institution certified by the Private Training Institutions Regulatory Unit (PTIRU) of British Columbia.

Community & Social Support Worker Diploma

Learning Outcomes

Upon successful completion of the program, students will be able to:

Apply ethical and professional practices in community support settings
Demonstrate effective communication and interviewingskills
Support individuals experiencing mental health and addiction challenges
Identify community resources and referral pathways
Assist with intake, case documentation, and discharge planning
Apply culturally respectful and non-judgmental approaches
Demonstrate stress management and self-care strategies
Build supportive relationships with individuals, families, and communities

Admission Process

Intakes

Canadian Community College offers flexible monthly intakes throughout the year, providing students with multiple opportunities to begin their educational journey without long waiting periods.

Admission Requirements

Applicants must:

Be a Grade 12 graduate or mature student (19+ years old)
Meet English language proficiency requirements
Meet practicum-related requirements where applicable

Additional Requirements

Criminal Record Check (CRC)
First Aid & CPR
TB Test

HOW TO APPLY

Program Structure

Our structured curriculum combines foundational knowledge, practical training, and industry-focused learning to help students develop the skills and competencies needed for successful careers in their field. Each module contributes to a comprehensive learning experience that supports both academic achievement and workplace readiness.

Module	Hours
Orientation	20
Ethics Fundamentals	80
Psychology Fundamentals	80
Addiction Fundamentals	80
Mental Health Fundamentals	80
At Risk Populations	80
Interviewing & Counseling Skills	80
Intake & Discharge Planning	80
Resources & Networking	80
Writing for Social Services	80
Self-Care for Workers	40
Communication for Social Services	80
Career Strategies	20
Certifications	40
Practicum	120
Total Duration	1040 Hours

Career Occupation

Graduates of this program can find employment in a variety of roles within the industry, including:

Social Service Worker
Community Support Worker
Addictions Worker
Outreach Worker

Completion Requirements

Students need to:

Pass all courses with at least 60%
Submit a Criminal Record Check (CRC)
Complete First Aid, CPR, and TB Test requirements during the program

Methods of Evaluation

Student performance may be evaluated through a variety of assessment methods, including:

Assignments
Projects
Presentations
Exams and Quizzes
Group Activities
Instructor-Supervised Learning Activities

Delivery Methods

Canadian Community College offers flexible learning options designed to meet diverse student needs and schedules.

In-Class Instruction
Online Learning
Hybrid Delivery

Courses may include a combination of classroom instruction, virtual learning activities.

English Language Requirements

IELTS Academic: 5.5 Overall
Cambridge English Scale B2 First: Minimum overall score of 162
Cambridge English C1 Advanced: Minimum overall score of 169
Cambridge English C1 Advanced: Grade C
Cambridge Linguaskill: B2 Overall
LanguageCert Academic: B2 Overall
CELPIP: Listening 6, Speaking 6, Reading 5, Writing 5
TOEFL iBT: 46
Pearson Test of English (PTE): 46
CAEL: 40
Duolingo English Test: 95 or higher
Michigan English Test: B2 Overall
ITEP Academic: 3.5 Overall
EIKEN: Grade Pre-1