Student Resources
Student Resources
Canadian Community College is committed to providing students with the resources, support services, and guidance needed to succeed academically, professionally, and personally while studying in British Columbia.
Student Support Services
Administration & Faculty
Our administration, faculty, and student services teams are available to support students throughout their educational journey. Students can contact the appropriate department for academic guidance, admissions support, administrative assistance, or general inquiries.
Student Services
The Student Services team assists students with:
- Academic and administrative inquiries
- Student records and documentation
- Orientation and onboarding
- Student support referrals
- Campus information and resources
Student Email
Every student receives a Canadian Community College email account upon enrollment.
Important communications regarding:
- Orientation
- Course updates
- Class schedules
- Examinations
- Scholarships
- Student notices
will be sent through the student email account. Students are encouraged to check their email regularly.
Operations & Facilities
Students have access to designated study areas, student lounges, and common spaces designed to support learning and collaboration.
Campus facilities are available during regular operating hours.
Accessibility Support
Canadian Community College is committed to providing an inclusive learning environment. Students who require accommodations are encouraged to contact Student Services for assistance.
Academic Schedules
Each program follows a structured academic schedule that includes:
- Class timetables
- Program start dates
- Holiday breaks
- Important academic deadlines
Students will be notified of any schedule changes.
Tuition Payment Plans
Flexible tuition payment options may be available for eligible students. Students can contact the admissions department for details regarding payment arrangements.
Scholarships
Scholarship opportunities may be available throughout the year based on program availability and eligibility requirements.
Scholarships may consider:
- Academic achievement
- Community involvement
- Leadership activities
- Volunteer experience
- Other qualifying criteria
Academic Support
Academic Advising
Academic advising services are available to help students:
- Plan their studies
- Understand academic requirements
- Navigate program expectations
- Achieve educational goals
Learning Support Services
Students who require additional academic assistance are encouraged to seek support from instructors and academic advisors.
Support services may include:
- Academic guidance
- Study skills development
- Learning workshops
- Course-related assistance
Disability & Accessibility Services
Students requiring academic accommodations may request support services including:
Extended Examination Time
Approved students may receive additional time during examinations and assessments.
Accessible Learning Materials
Alternative formats may be available, including:
- Digital materials
- Screen-reader compatible documents
- Large-print resources
- Alternate learning formats
Classroom Accessibility Support
Additional classroom accommodations may be arranged where appropriate.
Academic Policies
Students are expected to comply with all academic and institutional policies.
Attendance Policy
Regular attendance is required for successful academic progression.
Student Conduct & Dismissal Policy
Students must maintain satisfactory academic performance and comply with institutional requirements.
Grade Appeal Policy
Students may request a review of academic grades through the College’s formal appeal process.
Student Health & Wellness
Emergency Services
For emergencies involving police, fire, or ambulance services, call:
- 911
Immediately contact emergency services if there is an immediate threat to health or safety.
Medical Services Plan (MSP)
Students residing in British Columbia may be required to enroll in the Medical Services Plan (MSP) according to provincial regulations.
Students should arrange appropriate health insurance coverage during any waiting periods.
Health Information Services
HealthLink BC
Dial 811 for non-emergency health information and guidance.
Walk-In Clinics & Urgent Care
Students can access medical care through:
- Walk-in clinics
- Urgent care centres
- Community healthcare providers
Mental Health Support
Mental health resources are available to support student wellbeing.
Support services may include:
- Crisis intervention
- Counselling referrals
- Wellness resources
- Community mental health services
Substance Use & Addiction Support
Students seeking support for substance use concerns can access confidential community resources and referral services.
Victim Support Services
Resources are available for students who have experienced:
- Crime
- Family violence
- Sexual violence
- Harassment
2SLGBTQIA+ Support
Students can access community organizations and support services that promote inclusion, diversity, and wellbeing.
Housing Assistance
Finding Accommodation
Students are encouraged to begin their housing search before arriving in Canada.
Housing options may include:
- Homestay accommodations
- Shared housing
- Rental apartments
- Private residences
Housing Search Resources
Students may use trusted housing platforms and rental websites to explore accommodation options.
Scam Prevention Tips
When searching for accommodation:
- Visit properties before signing agreements
- Verify landlord information
- Never send money before viewing a property
- Review rental agreements carefully
Tenant Rights
Students renting housing in British Columbia are protected under provincial tenancy legislation.
Housing Costs
Students should carefully consider:
- Monthly rent
- Utilities
- Transportation
- Food expenses
- Personal living costs
Cost of Living
Living expenses vary throughout the Lower Mainland. Students should prepare a realistic budget before arriving.
Renters Insurance
Students are encouraged to obtain renters insurance to protect personal belongings and provide liability coverage.
Working in Canada
Social Insurance Number (SIN)
Students who are eligible to work in Canada must obtain a Social Insurance Number (SIN).
A SIN is required for:
- Employment
- Government programs
- Tax reporting
Employment Resources
Students may explore employment opportunities through:
- Job boards
- Career websites
- Community employment services
- Professional networking platforms
Working Rights & Responsibilities
Students are responsible for understanding the conditions attached to their study permit and work eligibility.
Banking in Canada
Students are encouraged to establish banking services with a Canadian financial institution after arrival.
Identification
Students may wish to obtain a British Columbia Identification Card (BCID) for everyday identification purposes.
Transportation
The Lower Mainland offers extensive public transportation services, including:
- SkyTrain
- Bus services
- SeaBus
- West Coast Express
Students are encouraged to obtain a Compass Card for convenient transit access.
Immigration Information
Study Permits
International students must maintain a valid study permit while studying in Canada.
Students should review current immigration requirements through official Government of Canada resources.
Work Permits
Students should familiarize themselves with applicable work authorization requirements and permit conditions.
Immigration Consultants
Students seeking immigration advice are encouraged to work only with authorized and licensed immigration professionals.
Education Agents
Students working with education agents should verify that representatives are authorized and provide accurate information regarding:
- Admissions
- Tuition
- Policies
- Program details
Pre-Arrival Information
Before You Arrive
Preparing in advance helps students transition successfully to life in Canada.
Important Documents
Students should ensure they have:
- Passport
- Study Permit documents
- Letter of Acceptance
- Tuition payment records
- Proof of accommodation
- Health insurance documents
Packing Essentials
Recommended items include:
- Seasonal clothing
- Personal medications
- Important identification
- Academic supplies
- Power adapters
Airport Arrival
Upon arrival in Canada, students will complete immigration procedures and collect their study permit documentation.
Housing Preparation
Students should finalize accommodation arrangements before traveling whenever possible.
Student Orientation
Orientation Program
All students are encouraged to attend orientation before beginning classes.
Orientation introduces students to:
- College services
- Academic expectations
- Student support resources
- Campus procedures
Topics Covered
Orientation may include:
- Student life in British Columbia
- Housing information
- Healthcare services
- Transportation
- Working in Canada
- Student policies
- Academic success strategies
- Student support services
Accessing Orientation Resources
Orientation materials may be made available electronically following orientation sessions.
Orientation Feedback
Students are encouraged to provide feedback to help improve future orientation experiences.
Anti-Racism & Harassment
Zero-Tolerance Policy
Canadian Community College is committed to creating a respectful, equitable, and inclusive environment for all students, staff, and visitors.
Racism, discrimination, harassment, and any form of unequal treatment based on protected grounds will not be tolerated.
We actively promote diversity, inclusion, mutual respect, and equal opportunity throughout our learning community.
Dispute Resolution & Harassment Complaints
The College maintains procedures for addressing complaints related to discrimination, harassment, bullying, and unfair treatment.
All concerns are reviewed fairly, respectfully, and confidentially.
Feedback & Complaint Reporting
Students who wish to:
- Discuss accessibility needs
- Report concerns
- Submit feedback
- Request additional support
are encouraged to contact Student Services for assistance.
Canadian Community College remains committed to maintaining a safe, respectful, and welcoming learning environment for everyone.